Frequently Asked Questions

FAQs

What is Occupational Therapy?

Occupational Therapy provides a holistic approach for people of all ages to assist individuals to engage in meaningful activities and function at their highest ability level. We do not assist people in obtaining “jobs” but rather the term occupation means everything someone does that occupies their time.

  • Providing skilled therapy evaluations / assessments and treatments to increase overall independence

  • Assessing / modifying all tasks and the environment to promote independence

  • Injury prevention and maintaining abilities for a lifetime

  • Focused on long term health and overall well-being

Occupational therapists are experts in the following:

  • Adapting the Environment

  • Adaptive Equipment

  • ADHD

  • Bathing and Showering 

  • Care of Others 

  • Care of Pets 

  • Child Rearing 

  • Communication Management 

  • Dressing 

  • Driving and Community Mobility

  • Durable Medical Equipment Recommendations and Modifications 

  • Eating and Swallowing 

  • Education 

  • Ergonomics

  • Falls Prevention

  • Feeding 

  • Financial Management 

  • Fine Motor Skills

  • Functional Mobility/Active Movement

  • Handwriting

  • Health Management and Maintenance 

  • Home Establishment and Maintenance 

  • Leisure 

  • Meal Preparation and Clean Up 

  • Neuromuscular Reeducation

  • Pain Management

  • Personal Device Care

  • Personal Hygiene and Grooming

  • Play 

  • Prosthetics & Prosthetic Training

  • Religious and Spiritual Activities

  • Rest and Sleep 

  • Safety Procedures and Emergency Responses 

  • Sexual Activity 

  • Shopping 

  • Social Participation

  • Toileting and Toilet Hygiene 

  • Upper extremity issues/injuries

  • Wheelchair Management

  • Work 

Where will you find an occupational therapists working?

Hospitals, in-patient rehab, telehealth therapy, skilled nursing facilities, assisted living facilities, outpatient rehab/neuro clinics, sports rehab clinics, pelvic floor therapy clinics, hand therapy clinics, lymphedema speciality clinics, cancer centers, home safety modification, home health/home care, schools, pediatric facilities, early intervention, academic settings, mental health, workplace/ergonomics evaluator/injury prevention, prisons and more...

Are you similar to a physical therapist?

Yes PT/OT do overlap in many ways but the disciplines are different. The physical therapist primarily based off a biomechanical approach, treating the the physical impairments. Whereas the occupational therapist focuses on the whole person (biopsychosocial approach) rather than the impairment or ailment. An occupational therapist will focus on decreasing pain, improving strength & range of motion in order to increase overall function, potential visual impairments, cognitive issues, balance issues, general coordination abilities and much more…

Do I need a referral from my primary care provider?

It depends. In the state of North Carolina, occupational therapists are able to see patients without a referral, however it depends on your insurance provider. Please contact us directly for further details.

Do you provide wellness visits?

Yes, wellness visits can be scheduled for individuals 18 years old and older. This is termed wellness because it is to maintain current ability levels and prevent decline.

Do we offer cash based services?

Yes, at this time there are cash based services. Competitive pricing for outpatient occupational therapy concierge services at home and via Telehealth.

Additionally, there is a flat rate cash fee for expert home evaluations and assessments.

What insurance do you accept?

We are a Medicare Part B approved provider.

We are also in-network with MedCost insurance.

In-Network with the following Optum Clients:

  • Golden Rule Insurance Company (Golden Rule®)

  • MAMSI

  • MPN-Empire Plan

  • NexusACO NR

  • NexusACO R

  • UHC- Charter

  • UHC- Navigate

  • UHC of North Carolina

  • Oxford Health Insurance, Inc. (UnitedHealthOne - UHOne)

  • UnitedHealthcare® Commercial Supplemental Plans

  • UnitedHealthcare Dual Complete (NC)

  • UnitedHealthcare Life Insurance Company (UnitedHealthOne®)

  • UnitedHealthcare Medicare Solutions

  • UnitedHealthcare Plan of the River Valley

  • Veterans Affairs Community Care Network

  • Zelis

We credentialed as out-of-network with TriCare

Currently, we are considered “out-of-network” with other insurance providers. We are happy to accept all patients - it is usually a similar co-pay as any in-network provider and submit billing on your behalf.

We can also print a document called a “superbill,” for you to submit to your insurance for reimbursement.